About These Terms

These Terms of Service (“Terms”) govern your use of the website https://bathroomfitterswolverhampton.com and the bathroom fitting services provided by Bathroom Fitters Wolverhampton (“we”, “us” or “our”). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

Our Services

We provide bathroom fitting and renovation services in Wolverhampton and the surrounding areas, including:

• Full bathroom renovations
• Wet room design and installation
• En suite installations
• Walk-in shower conversions
• Accessible bathroom fitting
• Bathroom supply and fit
• Tiling and flooring
• Shower and bath repairs

We currently serve Wolverhampton, Tettenhall, Penn, Bilston, Wednesfield, Bushbury, Whitmore Reans, Heath Town, Blakenhall, Oxley, Fallings Park, Pendeford, Codsall, Perton and Wombourne. If you are unsure whether we cover your postcode, please contact us and we will confirm availability.

Quotations and Estimates

Any quotation or estimate we provide is based on the information available at the time and is valid for 30 days unless stated otherwise. The final price may change if the scope of work alters, if unforeseen issues are discovered once work begins (for example, hidden damage or plumbing problems), or if you request additional work. We will always discuss and agree any changes and additional costs with you before proceeding.

Bookings and Payment

Booking

A booking is confirmed once we have agreed the scope of work, provided a quotation, and you have accepted it. We may request a deposit to secure your booking and cover initial materials.

Payment

Payment terms will be set out in your quotation or agreement. Unless otherwise agreed, the balance is due on completion of the work. We accept the payment methods stated at the time of booking. We reserve the right to charge interest on overdue amounts as permitted by law.

Your Responsibilities

To help us carry out the work efficiently and safely, you agree to:

• Provide accurate information about the work required and your property
• Provide reasonable access to the property during agreed working hours
• Ensure the work area is clear and that we can access water and electricity supplies as needed
• Obtain any necessary permissions (for example, from a landlord or freeholder) before work begins
• Inform us of anything that may affect the work, such as the location of pipes, cables or structural features

Materials and Products

Where we supply materials or products, these remain our property until paid for in full. Products are subject to the manufacturer’s warranties, which we will pass on to you where applicable. If you supply your own materials, we cannot accept responsibility for their quality, suitability or availability, and this may affect our workmanship guarantee for the affected items.

Workmanship and Guarantee

We take pride in the quality of our work and carry out our services with reasonable care and skill. We offer a workmanship guarantee, the length and terms of which will be confirmed in your quotation or agreement. This guarantee does not cover damage caused by misuse, accidental damage, normal wear and tear, alterations by others, or failure to maintain the installation properly. [Confirm your exact guarantee period here, e.g. “12-month workmanship guarantee”.]

Cancellations and Changes

Cancellation by You

If you wish to cancel or reschedule, please give us as much notice as possible. Where we have already incurred costs (for example, ordering bespoke materials or booking labour), we may retain part or all of any deposit to cover these costs. Your statutory cancellation rights as a consumer are not affected.

Cancellation by Us

In rare cases we may need to cancel or reschedule work, for example due to illness, supplier delays or events beyond our control. If this happens, we will contact you as soon as possible to arrange an alternative and refund any payment for work not carried out.

Liability

We will carry out our work with reasonable care and skill and take responsibility for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill. We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence. We are not liable for business losses, or for delays or failures caused by events outside our reasonable control.

Complaints

We want you to be happy with our work. If something is not right, please contact us as soon as possible at contact@bathroomfitterswolverhampton.com or call +44 7852 961732, and we will do our best to put it right promptly.

Website Use

The content on our website is provided for general information only. While we try to keep it accurate and up to date, we make no guarantees that it is complete or error-free. You may not copy, reproduce or misuse the content of our website without our permission.

Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms, please contact us:

• Bathroom Fitters Wolverhampton
• Address: 241 Merridale St W, Wolverhampton WV3 0RP, United Kingdom
• Email: contact@bathroomfitterswolverhampton.com
• Phone: +44 7852 961732